My Background
I began my career in technical roles, which grounded my future design practice in real-world constraints, technical complexity, system reliability, and user needs. At Boeing, I led UX for complex aerospace platforms, working across diverse user personas in high-stakes environments. During this time, I founded and led the Maintenance Customer Advisory Board, to embed research-driven design into enterprise decision-making.
After Boeing, I brought this systems-focused, research-led approach first to a criminal investigation software startup I co-founded, then to healthcare solutions at MedBridge, where I designed web and mobile platforms supporting physical therapy programs used by hundreds of thousands of patients and thousands of healthcare organizations. My work focused on improving usability, engagement, and program adherence through data-informed design and cross-functional collaboration.
In 2019, I returned to aviation at Jeppesen as a Senior Product Designer, leading UX for large-scale aviation platforms used by airlines worldwide. My work spans AI-enabled integrations, flight controls, and monitoring systems for unmanned aircraft, with a continued focus on clarity, safety, and scalability in complex systems.
Design Philosophy
I believe very strongly in involving users early and throughout the design and development process. Over the years, I have been fortunate enough to share this passion with others. Designers and non-designers alike.
While at Boeing, I spoke at their UX Summit about the work I was doing with the Maintenance Customer Advisory Board. I also met with several other internal organizations to share my philosophy and our results.
Speaking about the Customer Advisory Board at Boeing's UX Summit
I gave the opening keynote for the first ever UX track of the Open Mobile Summit, in San Francisco. Below is a video of the audio track, paired up with the slides as they were being talked. I share insights into the building of the Maintenance Customer Advisory Board, how we involved them in the design process, and the results.
Speaking at the Open Mobile Summit
Speaking at the Digital Airline Conference
My Life & Hobbies
I’m as passionate about creativity outside of work as I am within it. In my spare time, I paint, work in pottery, experiment with 3D modeling and printing, and have even recently explored blacksmithing.
Teaching and mentorship are equally important to me. I volunteer to teach self-defense classes for kids, helping young people build confidence, resilience, and personal safety skills. I also teach adults fitness and self-defense, focusing on strength, awareness, and empowerment.
Coaching kids self-defense
Coaching a very sweaty group of adults